Full Service Smart Safe Solution
- The smart safe equipment that electronically validates cash and protects it in a retail store.
- The installation of the equipment and training of the store personnel on its use.
- Web services and connectivity to those web services to monitor cash drops into the safe
- An agreement with a financial institution to convert those monitored cash drops into a bank account each day
- A CITCash in Transit - refers to a company paid to transport cash to and from your business pickup service to remove cash from the equipment
- A service contract that covers any needed repairs or adjustments
The smart safe and associated services are typically offered for a single monthly subscription fee for the duration of a multi-year term.
Click the diagram below to learn more about aspects of a full service smart safe solution.
Retail Cash Cycle
Click an element on the diagram to learn about the retail cash cycle.
Retailers place large denomination notes received from customers into the smart safe located near the point of sale system. The smart safe electronically verifies the note is legitimate and then neatly stacks the note inside a cash cassette. Once inside the smart safe, the cash is protected from both access by any store personnel and from theft. All activities occurring with the safe are monitored and communicated to a cloud host.
At the conclusion of every drop, an electronic record is created indicating the drop amount, time of drop, and value deposited. This electronic record is transmitted to a web portal to inform store management, armored car companies, and the store's bank. Provisional Credit for deposits inside the safe is often granted to the merchant on a daily basis.
Smart Transport Bag
Armored car personnel arrive to the store typically once a week to remove the cash from the cash cassette within the smart safe. Guards use their fobID™ as a credential to open the safes cash door.
To secure the cash deposit on their way back to the truck, guards can use our Smart Transport Bag which features onboard GPS, proximity tracking to the Guard's fobID, tamper sensing, and a strobing siren theft deterrent system.
All activities occurring with the smart transport bag are electronically monitored and reported to a cloud host. From the time the guard arrives to the safe to the moment they bring the cash back to a cash vault, the continuous chain of custody is recorded.
Find out more about our transport cash products
Ellenby's fobID™ is a robust, long life, wireless key fob that communicates the proximity of an authorized user to a piece of Ellenby cash management equipment including our Smart Safes and our Smart Transport Bags.
Each Guard's fobID™ signature is programmed into every smart safe for which guard are granted access. Access and permissions can be modified remotely. fobIDs™ can also be assigned to store personnel.
Learn more about fobID™
Armored car services, also known as Cash in Transit (CIT), transports the cash deposits from the retailer location to a cash vault. They typically will come once a week but lower volume cash users may find once every other week or even less sufficient.
Armored car services deliver the cash deposits to a cash vault. The funds are then validated a second time with high speed counting equipment. Any discrepancies between the official cash vault count and the electronic records from the smart safes are reconciled in a variance report. In many cases, the validators are so accurate that the count from the smart safe is guaranteed such that the retailer is not responsible for variances on validated deposits.
Change orders are delivered back to the store consisting of small bills and rolls of coins.
These deliveries are typically made by the armored car guards at the same time they arrive to pickup the smart safe cash deposits. Alternatively, change orders are sometimes delivered through mail or common courier services.
For convenience, open change orders can be paid for out of the smart safe deposits.
In most cases, boxes of rolled coin and small bills can fit inside our dual validator safe storage locker compartment. For those that process lots of change in their stores, find out more about our safes designed to hold large volumes of change.